PRIVACY POLICY

Last updated: June 7, 2024

Welcome to BTwinAI!

Waken.ai (“BTwinAI”, “we”, “us”, and/or “our”) operates the BTwinAI mobile and web applications (the “Apps”), and the informational website WakenAI and BTwinAI (the “Website”), along with other related services (collectively, the “Services”).

We are committed to protecting your privacy. This Privacy Policy describes how we collect, store, use, and share information through our Services.

Information We Collect

A. Information You Provide

  • Account Information: This includes your name, email address, and password.

  • Profile Information: You may provide personal details such as your birth date or preferences when you register.

  • Messages and Content: Includes messages, photos, videos, and voice and text messages you send and receive through the Apps.

  • Interests and Preferences: Information about your use of the Services to personalize your experience.

B. Information We Collect Automatically

  • Device and Network Data: Includes information about your device, IP address, and network.

  • Usage Data: Information about your interactions with the Services.

How We Use Your Information

We use your information for various purposes such as operating and administering the Services, providing personalized experiences, monitoring and protecting the Services, analyzing trends, and marketing and advertising the Services.

How We Share Your Information

We may share your information with service providers, professional advisors, advertising partners, authorities, and in the context of business transfers.

Security of Your Information

We use industry-standard security technologies to protect your data and maintain secure servers.

Data Storage and Retention

Your information may be stored and processed in the United States. We retain your personal information only as long as necessary.

Anonymization and Use for AI Training

To operate our platform and continuously improve our Services, we anonymize content captured through our Apps. This anonymized data is used for training AI models and constitutes the basis of our service. This process is necessary for the operation of the platform and ensures that your personal information remains protected while contributing to the enhancement of our AI capabilities.

Your Rights and Choices

You have various rights such as opting out of marketing communications, limiting our use of sensitive personal information, and making personal information or removal requests.

Use of BTwinAI by Minors

The Services are not intended for individuals under the age of 18.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Disclaimer

This is not therapy or professional mental health advice. Users should seek professional therapists for any mental treatment. By continuing to use our Services, you agree to do your best to anonymize your experience, opting for hiding your email and preventing the sharing of any Personally Identifiable Information (PII). You must refrain from and stop using the service otherwise.

Contact Us

For any questions or concerns about this Privacy Policy, please contact us at hello@btwin.ai

Address: Waken.ai 8549 Wilshire Blvd Unit #3013 Beverly Hills, CA 90211